Documentation

This is Geins, a commerce backend that gives you the flexibility to create truly custom solutions, while also providing a stable foundation to build upon

Get up and running with Geins in minutes

Create a custom, tailored experience for your customers and streamline your e-commerce operations

Overview of sales channels, their capabilities, features, and key attributes

Flexible product model with predefined fields and custom, localizable attributes

A unified way to configure and execute promotions across channels and markets

Understanding page area families, collections, containers, and widgets in Geins CMS

Management of the users of your sales channels or applications

Order management, covers the entire flow from checkout to delivery

Add products and quantities, update it at any time until the final payment step during checkout

Tools for managing order fulfillment, including shipping, returns, and other aspects of the fulfillment process

Configurable search functionality using Azure AI Search to index and query product data,

Automated product feed generation for marketing channels and price comparison sites with flexible configuration options

Geins Studio, our user interface for managing and working with all Geins features

Required steps to get started with Geins Studio

Pricing includes managing price lists, promotions, and special offers

A price list is a set of prices for a specific customer or group of customers

Volume pricing allows you to set different price breaks based on the quantity of products purchased

Manage your customer data such as customer details,companies and groups

A company is a company that you sell to

Orders section includes features for managing quotations and orders

Create a quotation to propose products and pricing to a company before converting it into an order

Configure the core settings for a channel, including its name, URL, languages, and markets

Configure transactional emails sent from the channel, including sender details, content per mail type and language, and shared layout

Configure the storefront connected to this channel, including mode, access, branding, theme, SEO, and public contact information

The first view you'll see when you log in to Geins Merchant Center is the Dashboard

Search for Products, Customers, Orders and Return cases

Exploring the Dynamic Grid in Geins Merchant Center

Quickly find and manage an order in Merchant Center

You can deliver orders in a batch, but it also works well to deliver a single order at a time, as described below

Once a returned item has been received, you can refund your customers

How to add a new category in Merchant Center

Adding and publishing a new product in Merchant Center

Ways to effectively find the product you are looking for in Merchant Center

Create a customer group to give a percentage discount on the whole assortment to a selected set of customers

Two fast ways to find the right customer in Merchant Center, using the main search or by filtering the customer list

When a customer has multiple accounts, use the merge function to combine them into one

A cart campaign is a campaign where offers are activated in the cart when a product that fulfils the campaign criteria is put in

Create a product price campaign to give included products a reduced price, shown directly in the store as a sale price

Create promo codes (discount codes) that customers enter at checkout to get a discount

Create stand-alone pages in Geins Content (CMS), from informational pages to campaign pages

Create and enrich start pages with content under Content (CMS) in Merchant Center

The CMS automatically scales and compresses uploaded images

How to work with currencies in Merchant Center

A market refers to a country of sale

A general guide to working with translations throughout Merchant Center