Introduction
Getting started
Required steps to get started with Geins Studio.
Geins Studio is our new administration interface,
To begin using Geins Studio:
Requirements
Before logging in, make sure you have:
- An active Geins administratior account (created in Geins Merchant Center).
- Your login credentials (email).
- Wholesale module access (your organization must have the Wholesale module enabled).
If you are an administrator in your organization in Geins Merchant Center, you will use the same email, but there
are two separate login processes between Studio and Merchant Center (uniqe passwords).
How to log in
The first time you log in
- Go to https://geins.studio
- Use the Forgot your password link to set your password for the first time. ( With the email address you use for the Merchant Center login )
- Follow the link in the email to set your password.
- Log in with your email and new password.
- Follow the two-factor authentication and enter the verification code sent to your email.
Subsequent logins
- Go to https://geins.studio
- Enter your registered email address and password.
- Click Log in.
- Follow the two-factor authentication and enter the verification code sent to your email.
Troubleshooting
- If you’ve forgotten your password, use the Forgot your password link on the login page to reset it.
- If you still can’t access your account, contact your organization or reach out to Geins Support.