Channels

Base configuration

Configure the core settings for a channel, including its name, URL, languages, and markets.

Key features

Set the channel name and storefront URL
Configure a default language and add additional languages
Assign a default market and add additional markets with separate currencies
Enable payment methods for the channel
Configure transactional emails sent to customers

Quick guide

Go to Channels under Settings select a channel.
Enter the channel Name and Storefront URL.
Under Languages, set the default language and add any additional languages.
Go to the Markets tab and set the default market.
Add any additional markets.
Go to the Payments tab and enable the payment methods to use on this channel.
Go to the Mails tab and configure transaction mails.
Go to the Storefront settings tab and configure your storefront settings.
Click Save channel.

Channel details

The General tab contains the core identity settings for the channel.

Field	Description
Name	The public-facing name of the channel.
Internal name	Generated automatically from the name when the channel is created. Cannot be changed.
Storefront URL	The URL of the storefront connected to this channel. Read-only when locked by configuration.

Languages

A channel requires one default language. You can add additional languages to support multilingual channels.

Default language

The default language is used as the fallback when no other language is specified. Click Change to replace it.

Additional languages

Additional languages allow the channel to serve content in multiple languages.

Click + Add.
Select a language.
Toggle Active to enable or disable it.
Click Save channel.

Use the × button to remove a language from the channel.

Markets

The Markets tab controls which markets the channel serves and which currency each market uses.

A market is a country of sale defines a country or region with its own currency, VAT rate, and pricing rules. Learn more about markets.

Default market

The default market is used as the fallback when no other market is matched. Click Change to replace it.

Additional markets

Go to the Markets tab.
Click + Add.
Select a country or region.
Toggle Active to enable or disable it.
Click Save channel.

Each market displays the following:

Column	Description
Country	The country or region for this market.
Currency	The currency used in this market.
VAT rate	The VAT rate applied in this market, if configured.
Active	Whether the market is currently active on the channel.

Markets can share the same currency. For example, multiple countries can all use EUR.

Payments

The Payments tab controls which payment methods are available on the channel.

Each row shows the payment method, the markets it applies to, and the customer types it is available for. Use the toggle on the right to enable or disable a method on this channel.

Column	Description
Method	The payment provider or method, with its logo and name.
Markets	The number of markets the method is configured for.
Customer types	The number of customer types the method is available for.
Active	Whether the method is currently active on the channel.

Payments configuration in Studio is being developed. More options and settings for managing payment methods will be added over time.

Storefront settings, configure storefront-specific behavior for this channel.
Transaction mails, configure transactional emails sent from this channel.

Quotation statuses

Understand the lifecycle of a quotation and what each status means.

Transaction mails

Configure transactional emails sent from the channel, including sender details, content per mail type and language, and shared layout.