Merchant Center

Merchant Center 101

Dashboard
The first view you'll see when you log in to Geins Merchant Center is the Dashboard
Search bar
Search for Products, Customers, Orders and Return cases
Working with the grid
Exploring the Dynamic Grid in Geins Merchant Center

Orders

Find an order in Merchant Center
Quickly find and manage an order in Merchant Center
Deliver a single order
You can deliver orders in a batch, but it also works well to deliver a single order at a time, as described below
Order refunds
Once a returned item has been received, you can refund your customers

Products

Create new category
How to add a new category in Merchant Center
Add a new product
Adding and publishing a new product in Merchant Center
Find products in Merchant Center
Ways to effectively find the product you are looking for in Merchant Center

Customers

Create customer group
Create a customer group to give a percentage discount on the whole assortment to a selected set of customers
Find a customer in Merchant Center
Two fast ways to find the right customer in Merchant Center, using the main search or by filtering the customer list
Merge customer accounts
When a customer has multiple accounts, use the merge function to combine them into one

Campaigns

Create a cart campaign
A cart campaign is a campaign where offers are activated in the cart when a product that fulfils the campaign criteria is put in
Create a Product price campaign (price campaign)
Create a product price campaign to give included products a reduced price, shown directly in the store as a sale price
Create promo codes (discount codes)
Create promo codes (discount codes) that customers enter at checkout to get a discount

Content

Add a content page (Stand-Alone collection)
Create stand-alone pages in Geins Content (CMS), from informational pages to campaign pages
Create and edit the start page
Create and enrich start pages with content under Content (CMS) in Merchant Center
Working with images and image upload
The CMS automatically scales and compresses uploaded images

Cross Border

Handling of currencies
How to work with currencies in Merchant Center
Markets
A market refers to a country of sale
Working with translations
A general guide to working with translations throughout Merchant Center