How to work with wildcard * in the order filter
The order filter allows you to automatically sort and lock new orders, moving them to the Pending Filter list for manual review. This is helpful for identifying specific types of orders based on criteria you set.
You can set up filters that for example catch orders made with a specific email or filter orders that have a max sum set. You can also work with the order filter to separate a specific group of orders, for example all orders with a specific carrier.
This can be done working with the * symbol, known as wildcard. In short, the * wildcard can match any combination of characters, making it a flexible tool for filtering.
* is possible to use in all fields except, Payment, Max Sum and Max orders.
Example of usage:
Below follow some examples of using * wildcard
Example 1. Filter out all orders from a specific carrier
Adding the value DHL will filter all orders created with any of DHL options set as carrier. No matter which type of DHL shipping option the customer chooses (service point, package etc).

Example 2. Filter out all orders created by customers with a specific email domain.
Adding the value *@mail.com (as an example) in the Email field will filter all orders created where the customer's email address contains the domain @mail.com, (person1@mail.com, person2@mail.com, etc)

Find an order in Merchant Center
You can quickly find an order in Merchant Center. Below describes two quick ways to find the right order.
Is it possible to get an invoice for a specific order?
If a customer wants to use a payment method that differs from the one used when the order was placed, this needs to be handled **manually**.