How to work with wildcard * in the order filter

Key features

• Use the * wildcard to match any combination of characters in the order filter
• Catch groups of orders by partial values, such as a carrier or an email domain
• Available in all filter fields except Payment, Max Sum, and Max orders

Quick guide

1. Open the order filter.
2. In a supported field, enter a value using the * wildcard (for example *DHL* or *@mail.com).
3. Matching new orders are locked and moved to the Pending - Filter list for review.

The order filter automatically sorts and locks new orders, moving them to the Pending - Filter list for manual review. This helps you identify specific types of orders based on criteria you set, such as orders made with a specific email, above a maximum sum, or with a specific carrier.

The * symbol, known as a wildcard, matches any combination of characters, making it a flexible filtering tool. You can use * in all fields except Payment, Max Sum, and Max orders.

Examples

Filter all orders from a specific carrier

Adding the value *DHL* filters all orders created with any DHL option set as carrier, no matter which DHL shipping option the customer chose (service point, package, and so on).

Filter all orders from a specific email domain

Adding *@mail.com in the Email field filters all orders where the customer's email contains the domain @mail.com (person1@mail.com, person2@mail.com, and so on).