How do promo codes work with priority?
Promo codes always have the highest priority. If a promo code is entered at checkout, it applies even if there is a cart-based campaign with the highest priority set.
Example
- Campaign 1: 10% off all products (Priority 1)
- Promo code: SPECIALDEAL, 50% off all jackets
Campaign 1 applies first, and when the promo code is entered, its discount is applied on top of all jackets in the cart.
Prevent double discounts
To avoid double discounts, select Can't be combined with Cart campaigns when creating the promo code. The promo code then won't apply to items already discounted by other campaigns.
Understanding Campaign Types and Prioritizations
There are three types of campaigns you can use: Price Campaigns, Promo Codes, and Cart-Based Campaigns. How these campaigns are prioritised depends on their type and the settings you choose.
Working with article import in a Product price campaign (price campaign)
How to use article import to build your product selection when creating a product price campaign.