Example of using priority for customer and group exclusive campaigns

This article shows an example of how to manage priority when setting up customer-exclusive campaigns.

Set high priority for customer exclusives

If you want a customer-exclusive discount to always apply, assign it a high priority, such as 3. This leaves room for higher priorities (1 and 2) for future exceptions. Use the levels you prefer.

Prevent double discounts

To avoid multiple discounts on products in the cart, check Don't combine with lower-priority cart-based campaigns. No lower-priority campaign will then apply to the same products.

Example scenarios

• Wide discount: a customer-exclusive 10% discount on all products always applies, since it covers your entire product range.
• Targeted discount: a customer-exclusive 50% discount on shoes still lets the customer benefit from another campaign, such as "Buy 2 for 1" on shirts, since it applies to different products.