Customers

I can’t see the "Log in as Customer" button?

The **"Log in as Customer"** function is only available for active customers. If the customer is inactive, the button will not be visible.

Why can't I log in as a customer via Merchant Center?

Click on the tab Log in as customer and you'll see all the orders which has been placed by that particular customer

Why can’t I see the columns in the Product List box on the product view?

The columns don’t appear because there is no "Product Item" in the product list. Click **"Add Product Item"** to make the fields available.