Customers
Why can’t I find a customer when searching by customer number?
When searching in Merchant Center. If there are many search results, you may need to use additional search terms to narrow it down.
Try searching using a combination such as customer number + first name, and the correct customer should appear.
What happens when a customer ends their membership via my pages?
When a customer closes their account, it is not permanently deleted, the account is set to inactive. It's important to note that ending the membership does not automatically remove the customer's personal data.
Why can't I log in as a customer via Merchant Center?
Click on the tab Log in as customer and you'll see all the orders which has been placed by that particular customer