Challenge
Resellers need multi-level structures and role delegation.
Solution
Represent parent/child accounts and grant roles for delegated admin. Scope catalogs and prices per account.
Capabilities
Expected Outcomes
Challenge
Customer-specific discounts increase pricing complexity and audit needs.
Solution
Use base lists with tiered discounts and contract overrides; precedence rules keep audits clear.
Capabilities
Expected Outcomes
Challenge
Exports must be idempotent, observable, and integrated with partner systems.
Solution
Export orders to ERP/CRM with idempotency and retries. Webhooks notify partner systems; DLQs isolate failures.
Capabilities
Expected Outcomes