Customer Management

Blacklist a customer

When a customer is set as blacklisted, purchases using that account or email address cannot be completed, and the email stays reserved by the blacklisted account.

Key features

  • Blacklisting an account blocks purchases made with that account or email address
  • The email address stays reserved by the blacklisted account, so it cannot be used to create a new account

Quick guide

  1. Open the customer view in Merchant Center.
  2. Set the customer as blacklisted in the Blacklisted box.

When a customer is set as blacklisted, purchases using that account or email address cannot be completed. The email address also remains reserved by the blacklisted account, meaning it cannot be used to create a new account.

You set this on the customer view in Merchant Center, in the Blacklisted box.

Balance to customers account

Add funds to a customer's balance from the customer view in Merchant Center.

Find a customer in Merchant Center

Two fast ways to find the right customer in Merchant Center, using the main search or by filtering the customer list.