Mails
How do I change the layout, such as logo and images, in transactional emails?
At the moment, changes to the layout of transactional emails (for example logos and images) need to be handled by our support team. Minor adjustments are included, but major interventions can come with an additional cost. Please contact Geins Support for more information.
The ability to manage and update transactional email layouts directly in Merchant Center is planned for the future.
Can I update existing products and create new ones in the same import?
Yes, if you want to update existing products and create new ones in the same file, you should use **Import Mode: Insert/Update**.
Does the statistics include cancelled orders?
The dashboard and Sales Demand view displays amounts that include both completed and cancelled orders.