Refunds
Refunds information in the statistics views
You can find data on refunds in the Sales Demand and Revenue views.
Key features
- Find refund data in the Sales Demand and Revenue views
- See the number of refunds, the total amount refunded, and the tax refunded
- Single-sum refunds are recorded as compensations
Quick guide
- Go to Statistics > Sales Demand or Accounting ERP > Revenue.
- View the refund columns, shown daily or monthly at order row level.
Refund data is available in:
- Statistics > Sales Demand
- Accounting ERP > Revenue
The refund columns are:
| Column | Description |
|---|---|
| Refunds | Number of refunds processed. |
| Refunds Amount | Total amount refunded. |
| Refund Amount Tax | Total tax refunded. |
Data is displayed daily or monthly and is based on refunds processed at order row level.
Compensations
If a refund is issued as a single sum for an order, it is recorded as a compensation and can be found in the Compensation column.