Product And Categories
Product And Categories
Is it possible to have ALT-texts on Images?
One frequently asked question is whether it is possible to modify or include alt-text for images and categories in Geins Merchant Center
Can a product item (size) be set as inactive?
It is not possible to set a product item (size) as inactive in Merchant Center
Categories not showing up in the menu
If categories aren´t showing in the menu you built, there are a few different things that can affect that
How can I create a category with a .no URL instead of .se that is our default?
You can do this by creating the category and adding a translation for the desired language
How can I display only inactive products in Merchant center?
To display products which are inactive in Merchant center you simply use the filter functionality in the grid
How do I add a variation to a product?
Use a variation to have different images or a different price on a product
How do I cancel an order?
If you want to cancel an order, go into current order and click in the checkbox Lock Permanently and then on Save
How do I disable a brand on one of our channels?
This happens automatically when you remove the brand’s products from the sales channel
How does hidden category work?
A hidden category is a dynamic product collections to be used in for eg
Intrastat code
Familiarize yourself with the concept of Intrastat codes if your business engages in cross-border sales
Is it possible to set so that new products are automatically added to existing feeds?
Yes, it’s possible to configure new products to be automatically added to a selected set of feeds when they are created
How can I identify which products are missing images?
To easily identify which products are missing images you can filter the products list and export
Should the value in the purchase price field on a product be incl. or ex VAT?
Purchase price should be added excluding VAT
What Data Does the "Color" Column in the Product List Contain?
The **Color** column only displays a selected parameter value in the product list
What is the difference between Picker and Multipicker?
Extend the data model and make it easy for administrators
What's the difference in stock, oversellable and static stock?
Stock balances for different types of SKUs
Why can't I place a publish date on a product?
Effectively manage the visibility and availability of your products in your store
Why can´t I see all changes in the product pricelog?
If a product is listed in multiple channels with various currencies, the Price changelog may span over multiple pages
Why does my product redirect me to a 404 page?
When selling products to different markets, you have the option to include the products in all your shops or in specific markets
Why doesn't my product properties show up as filters in the product list?
Enhance the overall user experience on your platform and make it easier for customers to find the products they are looking for
Why doesn't my stock balance change when using the import tool?
The most common issue occurs when the Size column is not present in the Excel/Csv file