Configurations
Transactionmails sent in the Geins platform
A transactional email is an automated email that’s triggered after a customer takes a specific action. Below are a list of the available transaction mails sent in the Geins platform.
Description
| Column | Description |
|---|---|
| Customer Registered | Automatically sent when customer is created during the first purchase. Can be disabled |
| Customer Refunded Automatically | Automatically sent when a refund or compensation is created. Can be disabled |
| Customer Password Reset | Sent when customer is requesting a new password |
| Order Confirmation | Sent when order is created in the active state or when order state is changed from inactive to active. Possible to submit a flag in mgmtapi when creating an order that says no email should be sent. |
| Order Delivered | Sent when order is delivered Can be disabled |
| Order Cancelled | An administrator can cancel an order in the merchant center. When doing this, there is an option to trigger an email to the customer. |
| Order Row Removed | An administrator can remove an order row in the merchant center. When doing this, there is an option to trigger an email to the customer. |
| Order Row Returned | Automatically sent when an order return is created Can be disabled |
| Product Size Available | Automatically sent when a product item that has active monitors gets 1 or more set in stock. Can be disabled #### As default, all mails above are available or sent automatically. But this can vary depending on how your setup is configured. #### Mail layout settings and configuration The transaction mails all have a base layout and content set. But there is a number of configuration possibilities for the layout. Which settings that are available can be found in this help center article: |
Available layout and configuration for the transaction mails sent by the Geins platform
The transaction mails all have a base layout and content set. But there is a number of configuration possibilities for the layout, and also some additional settings. Below is a list of the available adjustments.
Managing API users
Create and manage your API users in Merchant Center.