Quotations

Quotation pricing

Understand how product prices are set and updated in a quotation, and when they become locked.

Price fields

Each product added to a quotation has three price fields that together determine what the customer is charged.

FieldDescription
PriceThe product's standard catalogue price.
Price list priceThe price from the customer's assigned price list, if the product is included in one. Price list prioritization rules apply when multiple price lists are active.
Quotation priceThe effective price used in the quotation.

How the quotation price is set

When a product is added to a quotation, the quotation price is set automatically:

  • If no price list price exists, the quotation price is set to the catalogue price.
  • If a price list price exists, the quotation price is set to the price list price.

Dynamic vs. static quotation price

Dynamic (no manual adjustment)

If the quotation price has not been manually edited, it stays in sync with its source price. Any change to the catalogue price or the price list price will automatically update the quotation price in the quotation.

Prices are updated when the draft is opened. In the quotations list, the Total column for a draft reflects the total amount from the last time the draft was opened.

Static (manually adjusted)

If you manually enter a quotation price, it becomes static and is no longer updated automatically, even if the catalogue price or price list price changes.


Price locking when sent

Quotation prices are only dynamic while the quotation is in Draft status. When the quotation is sent and transitions to Pending, all quotation prices are locked at their current values and will not change regardless of any subsequent price updates.

To apply updated prices to a sent quotation, you would need to create a new draft. See Quotation statuses.